Software Engineer

Reporting to the VP COG ECM enterprise Forms Portfolio Delivery Manager, this role will be responsible for managing and supporting Implementation of a new Document solution for identified applications with the CCM landscape, in APAC.

• Monitor and support the performance and stability of 11 applications across various technologies.
• Troubleshoot, diagnose, and resolve production issues related to application functionality, performance, and user experience.
• Develop and maintain documentation for production support processes, incidents, and resolutions.
• Perform Extract, Transform, Load (ETL) operations using tools such as Informatica PowerCenter, IICS, Databricks, and others.
• Create and manage data workflows using orchestration tools such as Autosys, Airflow, and Databricks Workflow.
• Collaborate with development teams to identify and implement improvements to processes and applications.
• Conduct root cause analysis for recurring issues and communicate findings and resolutions to stakeholders.
• Participate in an on-call rotation for after-hours support and issue resolution as needed.
• Support data migration and ingestion processes, ensuring data integrity and performance.

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in production support roles for enterprise-level applications.
• Experience in one of the following skillsets, with familiarity in other: SQL, Unix, Informatica PowerCenter, IICS, Snowflake, Python/PySpark

• Flexible work options
• Generous paid time off
• Robust health coverage
• Continuous learning opportunities
• Career advancement programs

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.